Data Plays Huge Role in Reputation Management

How much does your business invest in reputation management? It’s likely no one in the organization knows for sure because every interaction – in person, online or over the phone – can affect your firm’s reputation. The quality of the goods and services your organization provides, the training it gives employees, and the causes and […]

Data governance and business process management must be linked. Following the boom in data-driven business data governance (DG) has taken the modern enterprise by storm, garnering the attention of both the business and technical realms with an explosion of methodologies, targeted systems and training courses. That’s because a major gap needs to be addressed. But […]

The ability to quickly collect vast amounts of data, analyze it, and then use what you’ve learned to help foster better decision-making is the dream of many a business executive. But like any number of things that can be summarized in a single sentence, it’s much harder to execute on such a vision than it […]

In the current data-driven business climate, the benefits of process and process-based strategy are more desirable to organizations than ever. Industry regulations and competition traditionally have driven organizational change, but such “transformation” has rarely been comprehensive or truly transformative. Rather, organizational transformation has come in waves, forcing companies and their IT ecosystems to ride them […]

  In modern, data-driven busienss, it’s integral that organizations understand the reasons for bad data and how best to address them. Data has revolutionized how organizations operate, from customer relationships to strategic decision-making and everything in between. And with more emphasis on automation and artificial intelligence, the need for data/digital trust also has risen. Even […]

The constantly evolving business landscape means digital and business transformation efforts must be made with continuous improvement in mind. For Southern California Edison (SCE), detailed and comprehensive business process (BP) modeling is the only way to achieve continuous improvement. And because continuous improvement is one of SCE’s key corporate values, the company has chosen to […]

To achieve its objectives, an organization must have a complete understanding of its processes. Therefore, business process design and analysis are key to defining how a business operates and ensures employees understand and are accountable for carrying out their responsibilities. Understanding system interactions, business processes and organizational hierarchies creates alignment, with everyone pulling in the […]

A data governance initiative will maximize the security, quality and value of data, all of which build customer trust. Without data, modern business would cease to function. Data helps guide decisions about products and services, makes it easier to identify customers, and serves as the foundation for everything businesses do today. The problem for many organizations […]

Executive business intelligence (BI) reporting can be incomplete, inconsistent and/or inaccurate, becoming a critical concern for the executive management team trying to make informed business decisions. When issues arise, it is up to the IT department to figure out what the problem is, where it occurred, and how to fix it. This is not a trivial […]

Data governance (DG) is one of the fastest growing disciplines, yet when it comes to defining data governance many organizations struggle. Dataversity says DG is “the practices and processes which help to ensure the formal management of data assets within an organization.” These practices and processes can vary, depending on an organization’s needs. Therefore, when […]